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We are switching our system to use e-mail addresses as the customer's sign in ID. This is an easier and more secure way to sign in since you do not need to search for your account number or use your personal identification number to sign in.

This password will be used as a secure way to access your online account.
To create a unique password, please follow the rules that appear when you click in the password field box. The Password Strength Indicator appearing on the right alerts you when a strong password is created.
If you cannot remember your sign in password in the future, the answer to the security question you select will help you reset your password.
We will use the e-mail address you provided as your sign in Id to send you important notifications and communications regarding your account, payments, reminders, and more. If you do not wish to receive notifications at the e-mail address you provided as your sign in ID, please provide a different e-mail address here.
Your profile Sign in ID must be in an e-mail address format and unique.
1 User registration
2 Verification
3 Add an account
4 Confirmation

Your Account

Create an online profile

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To continue, please review your information and correct the indicated fields. Specific problems include:
Registering for online access is quick and easy and won't take more than a few minutes. When you register, you'll create a profile for your accounts to be linked to.
Don't have a National Grid account yet? Check service availability, then register for online access to Start service.

Please provide your full name

(optional for business customers)

Create a Sign-in ID and Password Why?

(Note: This must be a unique e-mail address.)

8-20 characters
One Uppercase (A-Z)
One Lowercase (a-z)
One Number (0-9)

Create a Security question Why?

Notifications e-mail address Why?


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Benefits of Registering

View and pay bills

View your billing and usage history

Receive personalized energy savings information and tips

Report or check on an outage quickly and easily

Receive important storm notification e-mails and alerts

And much more...