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Convert to natural gas

Business choice programs

Business choice programs

Our Business Choice Program provides the opportunity to save on your annual natural gas costs. You choose a natural gas supplier and we deliver, or transport, the natural gas to your site. It's that simple.

What makes Business Choice possible?

In Rhode Island, a business can contact a registered marketer that sells natural gas to commercial customers. These companies buy natural gas on the national market and pass on the savings to their customers. To deliver natural gas to you, these companies essentially "rent space" on our pipelines. Our job is to ensure safe and reliable delivery through our system. The bottom line: you don't see a difference in your service from us, just in your bills.

How do I choose a natural gas marketer?

To receive a complete list of active marketers visit theRhode Island Public Utilities Commission's* website. Obviously, we can't recommend one company over another. You may consider factors such as price, experience, size and customer satisfaction.

How does the marketer deliver the natural gas?

To deliver natural gas, marketers essentially "rent space" on our distribution system. Our job is to ensure safe and reliable delivery through our system.

How is eligibility determined?

Any commercial or industrial account classified as medium, large or extra large with normalized annual usage in excess of 5,000 therms per year is eligible.

What types of transportation services are available to commercial customers?

There are two types of service available: FT-1 Service (Daily metered) and FT-2 Service (Non-Daily metered).

The marketer will work with you to determine which service best meets your needs. With either service, the marketer purchases the natural gas for your business and we deliver the natural gas.

FT-1 Service

A telemetering device is required for daily consumption information. Service begins on the first day of the month.

Customer responsibilities include:

  • Cost and installation of a shared or dedicated analog phone line to the meter location.
  • Notification to National Grid of completed phone line installation and pertinent contact and phone line information.
  • Reimbursement to National Grid for standard telemetering equipment and associated installation costs.

FT-2 Service

A telemeter device is not required for this service because daily consumption information is not required. Your service will begin on your normal read date and we will continue to read your meter.

How does the Business Choice Program work?

Here is how the program works:

  • Contact us and we will provide you with the current natural gas price and a Customer Data Sheet with pipeline capacity and historical usage that the marketer will need for comparative pricing.
  • We suggest that you contact three marketers for natural gas pricing.
  • Your marketer will help you determine what type of service, FT-1 or FT-2, is best for your business.
  • When a contract is signed between your and the marketer, your marketer will forward a Transportation Application to us.

Monthly Billing

When transportation service begins, you will receive two bills: one for distribution charges from us and another for your natural gas supply from your Marketer.

Can I change suppliers?

No problem. With appropriate notification, we can change your supplier upon receipt of a new Transportation Application from your new marketer. And remember to review your contract with your existing supplier first.

What if I change my mind and want to leave the program?

Should you decide to leave the program, we suggest that you review your existing contract with your marketer. You may return to National Grid after written notice and a waiting period of thirty days if your service if FT1 and fifteen days if your service is FT2. Once the notification has been received, you will be sent a confirmation letter explaining the choice that has to be made regarding your billing rate.

All customers who transfer from transportation service (FT1 or FT2) to firm sales service will be subject to the provisions of the Transitional Sales Service (TSS) rate, as specified on sheet 1 of Section 5, Schedule H of the RIPUC NG-GAS No. 101 tariff. These customers can avoid the TSS rate by entering into a 12 month sales service agreement with National Grid. To do this, please complete the Transitional Sales Service Agreement and return it to National Grid either via e-mail to or via fax to (516) 545-3250.

Are there any additional costs that I should consider before transporting?

If you choose the FT-1 Service, there is a one-time installation cost for the telemetering equipment, and there are incremental costs for maintaining the telephone line connection.

Others costs may include:

For more information please contact us .

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Natural gas conversion calculator

You can still take action. Talk to your neighbors and let them know you are interested in converting to natural gas heat.

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